Your personal travel agent with global reach.
Assuring “Continuity of Services”
Pre Travel • During Travel • Post Travel
Dedicated Team of Experienced Agents for:
End-to-End Assistance • Faster Response Turnaround Time • Higher Accuracy Level • Travel Requests Prioritization by Urgency • Dedicated Experienced Manager for Highest SLA levels
PRE – Travel
• Booking (Agent or Online) Ticketing
• Traveler Profile Management
• Travel Restrictions
Visas & Passports
• Travel Policy
• Traveler Data Security
DURING – Travel
• On-the-spot Rerouting
• Exchanges/Cancelation
• After Hours Emergencies
• Duty of Care
• Mobile Access
POST – Travel
• Refunds/Unused Tickets Management
• Travel Policy
Compliance & Monitoring
• Analytics Custom Reporting
• Centralized Accounting
& Custom Invoicing
• Monthly, Quarterly & Annual
Service Level Review